In BOSTON, we need a

UX Designer and Researcher

Do you believe that design can change the world? We do. At A&G, we're helping businesses improve the lives of customers, employees, and the communities around us through the lens of brand, design, and technology. This perspective – combined with a strong focus on craft and prototyping – has enabled us to deliver meaningful work for Toast, Dunkin', Biogen, Panera, and other notable brands. We’re looking for a UX Designer & Researcher to help us invent the future. You will be joining a small but mighty team of senior designers to research, prototype, envision and launch digital services and products. More than anything, our ideal candidate is naturally curious and gets excited about learning new things.

Responsibilities:

  • UX Research – You will have the opportunity to lead and facilitate user research efforts with support from senior team members.
  • Work on a mix of UI and UX. You’ll use design tools like Figma and Sketch to create UX documentation and craft thoughtful wireframes, user flows and prototypes at various fidelity levels.
  • Contribute throughout the design process. You’ll see ideas through the research process to final sign off and implementation. You’ll also maintain attention to detail across project deliverables and support the team in flawless delivery.
  • Deeply understand our clients and their customers. You’ll partner with our clients to become an expert on the challenges their customers face. You’ll conduct research with a broad range of stakeholders to understand our clients’ needs and inform design solutions.
  • Collaborate to build solutions. You’ll work across product, business and technology stakeholders to ensure that project expectations, parameters, requirements and process are mutually understood and respected.
  • Design for digital ecosystems. You’ll collaborate closely with design peers to ensure that you’re considering the full product structure and ecosystem so that we create seamless end-to-end experiences for customers.
  • Present and tell stories. We don’t do big reveals. We show our work raw and unvarnished early and often. This means you’ll present your ideas and insights regularly to small and large audiences across creative peers, engineers, and key client stakeholders (including senior leadership).
  • Provide and seek feedback. You’ll seek feedback from other designers and our clients early and often to make sure our team is always pushing the quality bar.
  • How we’ll be supporting you
    • We pride ourselves on identifying new ways of working, so we'll introduce new approaches and tools to help you become a better designer.
    • We'll consistently push to ensure you find the right balance of work and life. It won't always go as planned, but we're in this together.
    • We leave all of our egos at the door so you'll be surrounded by a team that is open, considerate, and passionate about the work we're creating.

Qualifications:

  • You look forward to talking to users and are comfortable facilitating user testing efforts.
  • You're able to communicate your ideas in clear and concise ways.
  • Have an appreciation for craftsmanship and the simple communication of great thinking.
  • You have an entrepreneurial attitude and are open to the challenges that come with a small agency.
  • You have a solid understanding of user interface design patterns, information architecture and user experience best practices.
  • You care about the community around us.
  • You’re curious about the business behind businesses and are capable of making recommendations for customer and employee experiences.
  • You’re fascinated by people, their motivations, and desires relating to the design problem.
  • You love helping identify user needs and establish designs that help them reach their goals.
  • You have the ability to work well with a team of diverse colleagues and client stakeholders.

If you've already mentally checked a bunch of these boxes, hit that Apply button. Let's see if we're a match.

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Allen & Gerritsen (A&G) is a fiercely independent agency in the cities where independence was born, Boston & Philadelphia. Innovation & culture drive its success. Allen & Gerritsen is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.